The task and its limits
A report can use real numbers and still draw the wrong conclusion. This practice separates a workload balance from a completion percentage. You can check the arithmetic with a calculator before considering any AI draft.
Practice goal: Write a short report that reconciles the workload, uses the correct denominator and separates counts from unsupported explanations.
Use only the invented information below. Do not paste real emails, personnel records, customer details or confidential office documents. Changing a name does not establish permission to upload a real record.
Read the complete fictional source
- [R1] Fictional Elm Office weekly request log: eight requests were open at the start of the week. Twelve new requests arrived during the week.
- [R2] Nine requests were completed during the week: three from the opening group of eight and six from the twelve new requests.
- [R3] Each request is counted once in its group. There were no reopened, cancelled, transferred or duplicate requests. These are complete counts for this one reporting week.
- [R4] In this exercise, ending open work equals opening open work plus new requests minus completed requests. Percent change in open work uses the opening count as the denominator. The share of new requests completed uses only completed new requests over all new requests.
- [R5] The log does not supply time spent, due dates, customer satisfaction, last week’s completion rate or whether AI was used. Do not infer these from the counts.
- [R6] The audience is the office manager. Produce a draft with three headings: Workload, Completion, Questions. Do not upload a real log or send a report.
You can complete this on paper or in a local document. No external account, upload or purchase is needed.
Try it, then inspect an authored error example
Draft your answer before reading the correction. Optional: use only this fictional prompt in a tool your organization permits. Do not connect accounts, upload other files or send messages for this task.
Using only R1–R6 below, write a report with Workload, Completion and Questions headings. Show ending open work and its percentage change; show the share of new requests completed. Explain why nine divided by twelve is not that new-request completion measure. Include source IDs and show arithmetic so another person can check it. List missing evidence rather than claiming timeliness, satisfaction or productivity gains.
Complete fictional facts:
- [R1] Fictional Elm Office weekly request log: eight requests were open at the start of the week. Twelve new requests arrived during the week.
- [R2] Nine requests were completed during the week: three from the opening group of eight and six from the twelve new requests.
- [R3] Each request is counted once in its group. There were no reopened, cancelled, transferred or duplicate requests. These are complete counts for this one reporting week.
- [R4] In this exercise, ending open work equals opening open work plus new requests minus completed requests. Percent change in open work uses the opening count as the denominator. The share of new requests completed uses only completed new requests over all new requests.
- [R5] The log does not supply time spent, due dates, customer satisfaction, last week’s completion rate or whether AI was used. Do not infer these from the counts.
- [R6] The audience is the office manager. Produce a draft with three headings: Workload, Completion, Questions. Do not upload a real log or send a report.
Authored flawed sample, not an actual provider response:
Workload: the backlog fell to three. Completion: nine of twelve new requests were completed, a 75% success rate. AI made the team faster, and all work was on time.
Check the source and revise
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R1–R4 give 8 + 12 − 9 = 11 requests open at the end, not three. Subtracting the wrong groups can hide unfinished work.
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Open work rose by three from a starting eight: (11 − 8) / 8 × 100 = 37.5%. It did not fall. This describes counts, not the team’s effort or quality.
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Only six of the twelve new requests were completed, so their completion share is 6 / 12 × 100 = 50%. Nine includes three opening requests and cannot be substituted as completed new work.
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The 75% calculation, 9 / 12, is total completions divided by arrivals. It is a different ratio; it does not show which arriving requests were completed.
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R5 provides no deadlines, time data, satisfaction evidence or AI-use record. Neither on-time delivery nor an AI-caused improvement follows. Ask for the relevant evidence if the manager needs those conclusions.
One supported correction:
Workload
Eight requests were open initially and twelve arrived. Nine were completed, leaving 8 + 12 − 9 = 11 open. Open work increased by three, or (11 − 8) / 8 × 100 = 37.5% (R1–R4).
Completion
Six of twelve new requests were completed: 6 / 12 × 100 = 50%. Five opening requests and six new requests remain open. Total completions divided by arrivals is 9 / 12 = 75%, but that is not the completion share of the new-request group (R1–R4).
Questions
Time spent, due dates, satisfaction, a comparison completion rate and whether AI was used are not supplied. What additional evidence does the manager need? These counts alone do not establish timeliness, productivity or an AI effect (R5–R6).
Check your answer:
- The balance is 8 + 12 − 9 = 11, also five remaining opening requests plus six remaining new requests.
- Open work increased by three and 37.5%, using eight as the base.
- The new-request completion share is 50%; nine includes opening requests and is not the correct numerator.
- Workload, Completion and Questions are separate, with arithmetic and source IDs visible.
- The report does not assert deadlines were met, satisfaction improved, time was saved or AI caused a change.
Different wording can satisfy these checks. Recheck the facts after any rewrite.
Apply the checking habit carefully
Keep definitions next to reported measures, including which requests and dates belong in each numerator and denominator. In a real authorized log, reconcile duplicates, reopenings, cancellations and transfers before using this simple balance. A clean layout or calculated percentage does not establish that the underlying data is complete. Record review effort if you later compare workflows; do not assume a time saving.
Sources and a next step
Primary guidance checked on 2026-10-12. The references support source checking, privacy boundaries and clear presentation; the office facts and sample answers are invented. UK government guidance is cited for its scoped practice advice, not as a rule applying to every workplace.
- Generative Artificial Intelligence Profile
- Artificial Intelligence Playbook for the UK Government
- Use Clear and Understandable Content
Keep real work within your organization’s approved data and review process. These exercises do not establish tested accessibility, time savings, job competence or a professional qualification. No provider trial or human professional review is claimed.
Start free Module 1: account sign-in is required; no card is needed. Or read general AI learning guidance. Keep your practice answer in your own local document if you want to return to it; this page does not save it to your account.
Frequently asked questions
- Can I use nine divided by twelve anywhere in the report?
- Yes, if you explicitly label it total weekly completions divided by arrivals. It must not be called the share of new requests completed: only six of the twelve new requests were completed.
- May I replace the invented information with real office records?
- No. Use only the supplied fiction in this practice. A changed name, internal tool or paid account does not by itself establish permission to share a real record. Follow your organization’s approval process for real work.
- Do I need an AI subscription to complete the task?
- No. Read the source, write an answer and use the explained feedback. An external tool trial is optional; no provider was run to produce these samples.
- How should I handle a fact that is not supplied?
- Say that it is not supplied and ask the appropriate owner through an approved route. Do not turn a plausible guess into a deadline, permission, service or reported result.
- What should I keep so I can practise again?
- Keep the supplied facts, your draft and a short note explaining your corrections in a local document. This page does not save your answer. The linked free Module 1 requires sign-in, with no card needed.
Related reading
- AI for Administrative Assistants
- /ai-for/generalcross-persona
